Composite Rolls Highlight of TaeguTec Customer Seminar
Creating tailor made solutions for TaeguTec’s customers starts with a simple visit to the company’s head office in South Korea.
TaeguTec’s Industrial Products division recently held a seminar for over 30 customers from Indonesia, Japan, Portugal, Russia, Spain, Taiwan and Uzbekistan.
For two days, customers attended extensive lectures that covered information about the best possible ways on how they can use the myriad of TaeguTec’s industrial products like carbide rolls and rods, carbide and ceramic wear parts and dies and anvils.
High on the list of curiosity was the request for information regarding the best possible uses for TaeguTec’s highly successful Composite Rolls.
“We started off using TaeguTec’s composite rolls in just two of our mills, but now we have replaced the existing rolls with all TaeguTec rolls due to its superior strength,” said one Russian customer who wished to remain nameless.
TaeguTec’s Composite Rolls are ideal for intermediate and finishing mills including slitting stands.
“What I like is that they offer my guys at the factory minimum downtime for changes, this they (TaeguTec product managers) told me had to do with the longer groove life-cycle,” said another customer who also requested anonymity.
During the seminar, TaeguTec Composite Rolls product manager explained that this hot seller is easy to assemble and disassemble, has no slippage under extreme working conditions of high rolling torque and low rolling speed and reduces mill downtime which in turn, maximizes productivity.
But the true merit of these customer seminars is the personal interaction between TaeguTec and customers who are curious to find the best grades and designs as well as to listen to some of the troubleshooting advice from one of Asia’s largest metalworking companies.
“These seminars are very beneficial because it gives me the chance to speak one-on-one with the product managers concerning some of the improvements we are working on in order to increase productivity and reduce cost,” said one customer from Taiwan who wished to remain nameless.
Other features of TaeguTec’s Composite Rolls that brought much interest is its application to various rolling stands due to its excellent, unique and flexible design for different requirements, and its stable and reliable clamping technology.